Start a conversation
You're viewing Classic Bonzai support. This Help Center covers Classic Bonzai only. For Bonzai 2.0 (Modern) articles and resources, visit the Modern Bonzai Support Portal →

We have an upcoming change on how we can assist you 👉 Upcoming Support Portal Migration

  • Articles

    A section dedicated to the MarketPlace Web Part.

Popular in Bonzai - MarketPlace

  1. Linking the MarketPlace feature to your company's store

  2. Changing MarketPlace section pictures

  • Articles

    A section dedicated to Bonzai Web Parts.

Popular in Bonzai - Web Parts

  1. Displaying multiple items of the same content type in the same Web Part

Popular in Bonzai - Account Management

  1. Unable to Access https://cloud.brick.bot/

  2. Finding Out When a Bonzai Contract Expires

  3. Google Analytics Security Concern with Personally Identifiable Information (PII)

  4. Adding a New User to the Zendesk Support Portal

  5. Creating a new BRICK user account

Popular in Bonzai - Content

  1. Advanced Links to Document Showing "This link has been removed"

  2. Updating the Default Page Layout for Pages Across Different Subsites

  3. Finding and Deleting Inappropriate Comments

  4. My Sites showing error: Failed to retrieve items!

  5. Content editor tool bar missing for Bonzai Page Templates

Popular in Bonzai - Guidance

  1. Sharing a document's link with other users for read-only access

  2. Inquiry on Potential Bonzai Issues when Upgrading to SharePoint 2013

  3. 429 Too Many Requests Error on Bonzai v1.6

Popular in Bonzai - Infrastructure

  1. Users are unable to access certain pages in Microsoft Edge but can open them in Google Chrome

Popular in Bonzai - Product

  1. Configuring the Feedback Web Part

Popular in Bonzai - SharePoint

  1. How do I set up BRICK to route to a modern Sharepoint page?

  2. Cumulative updates for SharePoint 2013

  3. Moving a Page to its own Subsite

Popular in Bonzai - Other

  1. Enhanced Support Portal FAQ

  2. How to Make the Best Use of the ATLAS Support Chat

Popular in Bonzai - Release Notes

  1. Bonzai 2.2.15 Release Notes

  2. Bonzai 2.2.14 Release Notes

  3. Bonzai 2.2.9 Release Notes

  4. BONZAI 2.2.10 RELEASE NOTES

  5. BONZAI 2.2.11 RELEASE NOTES

Popular in Bonzai - What's New

  1. Contacting the Bonzai Sales Team

  2. Bonzai Intranet Online Help

Popular in Bonzai - Intranet Practices

  1. App@Sharepoint User Unpublished Large Number of Pages

Popular in Bonzai - Content and Layout

  1. What to do When "Show all Results" is not Accessible During Searches

  2. Some employees not appearing in Employee Directory Search Results

  3. Add a Custom Font to Bonzai 2.0

Popular in Bonzai - Troubleshooting

  1. Comments Not Displaying on a Spotlight Page

  2. Wrong Employee Counts in Employee Directory Search Results

  3. Non-site Admins Unable to See Document Term Store Meta-Data Tags

  4. Content Editing Ribbon Missing

  5. Unable to Drag and Drop Webparts in Bonzai Site Page

Popular in Bonzai - Frequently Asked Questions

  1. How do I get an Events web part to display specific events that have multiple tags?

  2. Delete a site collection to remove Bonzai from UAT and Production

Popular in Bonzai - How Tos

  1. How to change Header and Footer colors in older versions of Bonzai (pre 2.0)

  2. Typeahead People Search Not Working

  3. Remove the Footer or Feedback element from a Subsite

  4. Restrict User Ability to Add/ Embed Videos

  5. Used ShareGate to Migrate Pages and Images No Longer Display Correctly

Popular in Bonzai - Solutions

  1. Global Search function not returning accurate results

  2. '429. Plan exceeded' error when clicking the 'Add to calendar' button

  3. Impact of Turning Off ‘Limited-access user permission lockdown mode’

  4. Search Result Links Not Opening Files in the Documents Library

  5. Software Tool to Crawl Site and Identify Broken Links

Popular in Bonzai - Events Rollup

  1. Embed a News Rollup into 3rd party digital signage

Popular in Bonzai - Essential Articles

  1. Bonzai Intranet - Release Notes & Known Issues

Popular in Bonzai - FAQ

  1. Support Portal FAQ